Houston Custom Boots Frequently Asked Questions
When it comes to custom boots and shoes, every individual has different needs. At Houston Custom Boots, we take pride in our craftsmanship and design expertise. Our specialists will work with you to ensure that the shoes or boots you receive from us is designed and made to specifications.
Sometimes, it may be necessary to make changes or alterations. Other times, you may have questions. Here are some of the most frequently asked questions (FAQs) about our custom boots and shoes by our customers.
Q: Are your custom boots and shoes guaranteed?
A: Each pair of shoes at Houston customized boots shop is fully guaranteed. We guarantee the materials and workmanship so you can order with confidence. The warranties, however, do not cover every day wear and tear on the boots.
Q: If I place my order now, how long do I have to wait to receive my custom boots?
A: That depends on a number of factors including the rarity of the materials. If we have the materials in stock, which we do most of the time, your boot will be ready in a fairly short time. If not, then it might take a while longer. We will be able to give you a definite answer when you place the order and we are able to determine the materials needed to design and build your shoes and boots.
Q: Do I have to come to your shop to get fitted?
A: That will be preferable especially if you are closer to our shop. You can also take your own measurement at home and send us the dimensions. Give us a call first if you decide to take your own measurement so we can guide you on the best way to do that.
Q: Can I have my names, own logo or initials on my boot?
A: Yes. As a custom boots maker we can make almost anything to suit your needs. Nevertheless, items like copyright protected logos cannot be reproduced. Beyond that, we can accommodate just about any request provided you have the design in the format we request. Call us for more information.
Q: Will I be able to secure a rush order on my boots?
A: Yes. It is possible to speed up an order depending on our production schedule, the type of material needed and the workmanship. The more intricate designs may take a little longer to complete but we work with our customers to satisfy every need where possible.
Q: How do I make payments?
A: We will let you know the cost of the custom shoes or boots when you place the order and the payment options which includes Credit Cards and Checks.
Q: Can I condition my boots?
A: Yes. You must condition them often depending on the weather or your daily activities. Always remember to dry your wet boots away from direct heat.
Q: How long will my boots last?
A: It entirely depends on how you use them but custom boots and shoes last a long time. Conditioning the leather regularly will make then last longer. However, you can also re-sole the shoe after every six years or so to help them last longer.
Q: Will my boots be unique?
A: Yes. That is the power of custom-made boots. We can even change an existing design to suit your need. You can also describe your own design for our designers and we will be happy to create it for you.
Tejas Custom Boots is available to answer all your questions. Complete and send this simple form to us. You can also call us at 713-524-9860 or 1-866-739-2668.